1. The owner and operator of this website, being, (“the Site”) is Lincolnshire Home Independence Agency (LHIA) (“the Owner”, “us”, “our” etc). The Owner is registered at Companies House under number 5671186 and has its registered address at Suite 3 Saracen House, Crusader Road, City Office Park, Tritton Road, Lincoln LN6 7AS.

  2. You may not create any hyperlink or other similar form of connection to the Site without the express written permission of the Owner and the use of the Site within any other website by the use of framing or otherwise is strictly prohibited, unless we agree otherwise in writing.

  3. Your use of the Site is subject to these Terms of Use (“the Terms”). By using the Site, you will be deemed to have accepted and agreed to be bound by the Terms.

  4. The Owner may make changes to the Terms from time to time. You will be notified of such changes by the Owner posting the revised version of the Terms on the Site. Your use of the Site following changes to the Terms will constitute your acceptance of those changes.

  5. The Owner uses cookies on this site to collect limited information about you. By using this Site, you consent to use of cookies for this purpose. For more information, see our Privacy Policy, which incorporates our policy on cookies.

Use of the site

  1. You are responsible for all access to the Site using your internet connection, even if the access is by another person.

  2. The Owner reserves the right to restrict or prohibit your access to the Site or part of it at any time without notice.

  3. The Owner will use reasonable efforts to ensure that the Site is available at reasonable times, but does not guarantee that it will be, nor can the Owner guarantee that any part of the Site is error or virus free, nor that it will not cause a problem with your device or computer.

  4. You warrant that you are over the age of 16 or you have your parent or legal guardian’s permission to use the Site.

Intellectual property

  1. The intellectual property rights in the Site and all of the text, pictures, photographs, literature, products, graphics and other content made available on or through it (“the Content”) are owned by the Owner exclusively. You may not print, copy, reproduce, sell, develop or exploit any or part of the Content, without the Owner’s express written permission.

Limitation of liability

  1. Nothing in the Terms is intended to exclude or limit any liability that may not by law be excluded or limited. Subject to the aforesaid, to the maximum extent permitted by law, we expressly exclude:  
  1.  all conditions, warranties and other terms that might otherwise be implied by law or fact into these Terms; and

  2.  any and all liability to you (whether direct, consequential or otherwise), whether arising under these Terms or   otherwise in connection with your use of the Site or the information, including the Contents, it contains.
  1. The Site may provide links to other websites and online resources. The Owner is not responsible for and does not endorse such external sites or resources. Your use of third party websites and resources is at your own risk.

Accuracy of information

  1. The Owner has taken reasonable care in the preparation of the contents of the Site and intends that the information is accurate at the time it is uploaded. However, such information can be subject to change and therefore the Owner does not warrant its accuracy.

  2. In particular:
  1. The Content, or any part of the Content, shall not constitute a representation or warranty by us.

  2. You acknowledge and agree that any description given by us of any product or service is solely for purposes of reference and does not constitute or afford the basis for any express or implied undertaking upon which you may rely.

  3. You acknowledge that you have not relied on any representations or warranties concerning a product or service appearing on the Site.

  4. Your use of the Site is at your own risk. You must satisfy yourself that the information you receive is up-to-date. For assistance, please contact one of our team.

    15. The photographs of adults or children used within this Site to illustrate the work of the Owner and its strategic partners may be posed by models and may not depict actual situations.

Third parties and fund raising

  1. If you make a donation to us through our website, we may process your payment using a third party platform (“Third Party”). We do not accept any liability for any act or omission on behalf of a Third Party, including (without limitation) loss of payment or data.

  2. Third Parties may have their own terms and conditions of use and policies regarding privacy and cookies. You should read these carefully. In particular, we use the following Third Parties for processing donation payments: Stripe ( and GoCardless (

  3. You may, subject to the rules set out herein, add a page to our website (where such feature is available) for fundraising purposes. Where you do so, you warrant to us the information you include on such page is accurate and complete and yours to freely use and distribute without infringing the intellectual property rights of any third party.

  4. Where you have added any content to a fundraising page (“Third Party Content”) connected with this Site you agree, by submitting such Third Party Content, to grant the Owner a perpetual, royalty-free, non-exclusive, sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, and exercise all copyright and publicity rights with respect to the Third Party Content in the UK and/or to incorporate the Third Party Content, or part of it, in other works in any media now known or later developed for the full term of any rights that may exist in your contribution. If you do not want to grant the rights set out above, please do not submit any Third Party Content.

  5. Third Party Content must be your own work. We reserve the right to disable or take down any Third Party Content that is offensive, misleading, brings us or our partners into disrepute or where we consider it necessary to do so in our best interests.

Rules of the site  

  1. Your permission to use the Site is personal to you and non-transferable, and you may not use the Site for commercial purposes. Your use of the Site is conditional on your compliance with the following rules, in particular, you will not:
  1. use the Site for any fraudulent or unlawful purpose or for commercial gain (by, for example, posing as a client);

  2. interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available; or violate any requirements, procedures, policies or regulations of such networks;

  3. transmit or otherwise make available in connection with the Site any virus, worm, Trojan horse or other computer code that is harmful or invasive or may or is intended to damage the operation of, or to monitor the use of, any hardware, software, or equipment;

  4. reproduce, duplicate, copy, sell, resell, or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Site or Content;

  5. modify, adapt, translate, reverse engineer, decompile, copy or disassemble any portion of the Site.
  1. The Owner reserves the right to revoke these exceptions either generally or in specific instances.


  1. You agree to indemnify and keep indemnified (on a full indemnity basis) and hold harmless the Owner against claims, liability, damage, loss or costs arising out of your breach of the Terms or your use of the Site.

Other terms

  1. If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

  2. No person who is not a party to this contract has any rights to enforce it under the Contracts (Rights of Third Parties) Act 1999.

  3. The Terms (and the Owner’s policy on privacy and cookies) set out the whole of our agreement relating to your use of the Site.

  4. The Terms (and the Owner’s policy on privacy and cookies) shall be construed in accordance with and governed by English Law and you submit to the exclusive jurisdiction of the English courts.