Supporting your independence

LHIA wins HIA Service of the Year award!

18th July 2018 - 0 Comments

Lincolnshire Home Independence Agency (LHIA) has just been awarded Home Improvement Agency Service of the Year at a glittering awards ceremony held at The House of Lords, and organised by Foundations, the national body for home improvement agency and handyperson services.

 LHIA has a mission to help people facing illness, disability and older age to live independently at home.  It received the award in recognition of its leading role, as a member of Lincs Independent Living Partnership, in delivering Lincolnshire County Council’s Wellbeing Service until the end of March 2018.  It helped to reduce falls and tackle social isolation and fuel poverty through a range of interventions and dealt with more than 5,000 referrals in 2017-18.

The award is also in acknowledgement of the fact that, with significant pressures on local welfare and health budgets, LHIA has embarked on an ambitious restructure to enable it to reach more vulnerable people.  This includes increasing collaboration with other local charities and establishing a wholly-owned subsidiary, LHIA Adaptations Ltd, to install specially-adapted bathrooms, including walk-in showers, for people with mobility issues.

Representatives from government departments and organisations including Public Health England, HACT, Centre for Ageing Better, The Royal College of Occupational Therapists and Disabled Living Foundation joined finalists at the House of Lords awards ceremony.

Awards host Lord Best said: “It’s absolutely vital that we ensure vulnerable people are safe at home and enable them to live healthier, more independent lives as we shift the emphasis towards preventive services. These awards highlight how Home Improvement Agencies are rising to that challenge.”

Paul Smith, Director of Foundations, said: “What’s striking about this year’s awards is the way in which HIAs across the country are finding innovative ways to maximise the impact of funding and resources. We’re seeing more and more collaboration and that can only bode well for the integration of housing, health and social care.”

Speak with our team

Our friendly team are available to discuss home adaptations and improvements, small jobs around the home and general support and advice with you.

To discuss your individual needs without any obligation, call
01522 516300
or email

Latest Tweet

Make an appointment

There are 73,000 people in Lincolnshire who suffer from a long-term, limiting illness or disability.

If you're one of them, whether you're disabled or simply getting older, we offer specialist advice and adaptations that can make your home more accessible, warm, safe, and secure. We can also advise on grants, benefits, money management or moving to more suitable accommodation.

Our experienced team can visit you in the comfort of your own home to discuss your individual needs without any obligation. Call us to discuss this or alternatively, fill out the box opposite to order an information pack.

Make an appointment

Speak to our team

Order an information pack

An award-winning registered charity

2017 - We won the Collaboration Award and were Highly Commended for HIA Service of the Year by Foundations, the national body for home improvement agency and handyperson services.

2016 - We won the Health, Housing & Care – Innovative Partnerships Award at the CIH Midlands Awards.

2015 - We were presented with the ‘Better Together’ award for integrated service delivery by Foundations, the national body for home improvement agency and handyperson services.
We were a finalist for the Collaboration (Integration) Award in the 3rd Sector Care Awards.

2014 - We were commended as ‘Home Improvement Agency (HIA) Service of the Year’ by Foundations. We were appointed Lead Member for LILP when it was awarded the contract for the new Lincolnshire Wellbeing Service, which commenced on 1st April.

2013 - We became a founding member of Lincs Independent Living Partnership (LILP), now attracting national acclaim. We received straight passes in all eight of our new national Quality Mark Validated Assessment ratings, and four A and one B ratings in the new, advanced Approved HIA Assessment, becoming the country’s first ‘Approved’ HIA. We were also commended for ‘Excellence in Providing Adaptations’ by Foundations.

2012 - We were delighted when The Rt Rev Christopher Lowson, Lord Bishop of Lincoln, agreed to be our President, in recognition of the essential support we give to vulnerable people in Lincolnshire.

2009 - We were honoured to gain two Foundations’ awards for ‘Excellence in Providing Support & Advice’ and ‘Joint Agency of the Year’.