Supporting your independence


LHIA is committed to ensuring our services are as accessible as possible to the whole of the community that we serve. In particular, we recognise the need to take reasonable steps to enable access to our website for those with impaired sight or other disabilities.

Work on making this site more accessible has been influenced by the Guidelines set by the UK Government for websites under the Disability Discrimination Act 2004, which incorporate support for the Web Accessibility Initiative (WAI). Where possible, Cascading Style Sheets (CSS) are used to separate visual formatting from structural markup. All pages on this site will render in usable form on a wide range of browsers and, if necessary, should be viewable in a very basic form on browsers which do not recognise CSS or where CSS has been switched off. The site currently conforms to W3C WCAG Bobby AAA compliance standards. This site also complies with Section 508 recommendations for accessible web browsing.

During the construction of this site we have tested the system extensively using a wide range of current and legacy browsers as well as text based services such as the Lynx ‘text only’ browser and IBM’s Home Page Reader, this means that speech-synthesis software and other devices which rely on the text content such as reading and braile browsers should be able to access the data contained within this site.

Keyboard Access Data

The following table shows keyboard shortcut commands available within the site. These commands are designed to help users who have difficulty in using pointing devices such as a mouse. To use the acces keys you should use the following key combination: ‘Alt’ + Access Key.

  • S – Skip to main content
  • 0 – Access Key Details
  • 1 – Homepage
  • 2 – News
  • 3 – Site Map
  • 4 – Search
  • 5 – About Us
  • 6 – Accessibility
  • 7 – Complaints
  • 8 – Terms of Use
  • 9 – Contact
Speak with our team

Our friendly team are available to discuss home adaptations and improvements, small jobs around the home and general support and advice with you.

To discuss your individual needs without any obligation, call
01522 516300
or email

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There are 73,000 people in Lincolnshire who suffer from a long-term, limiting illness or disability.

If you're one of them, whether you're disabled or simply getting older, we offer specialist advice and adaptations that can make your home more accessible, warm, safe, and secure. We can also advise on grants, benefits, money management or moving to more suitable accommodation.

Our experienced team can visit you in the comfort of your own home to discuss your individual needs without any obligation. Call us to discuss this or alternatively, fill out the box opposite to order an information pack.

Make an appointment

Speak to our team

Order an information pack

An award-winning registered charity

2017 - We won the Collaboration Award and were Highly Commended for HIA Service of the Year by Foundations, the national body for home improvement agency and handyperson services.

2016 - We won the Health, Housing & Care – Innovative Partnerships Award at the CIH Midlands Awards.

2015 - We were presented with the ‘Better Together’ award for integrated service delivery by Foundations, the national body for home improvement agency and handyperson services.
We were a finalist for the Collaboration (Integration) Award in the 3rd Sector Care Awards.

2014 - We were commended as ‘Home Improvement Agency (HIA) Service of the Year’ by Foundations. We were appointed Lead Member for LILP when it was awarded the contract for the new Lincolnshire Wellbeing Service, which commenced on 1st April.

2013 - We became a founding member of Lincs Independent Living Partnership (LILP), now attracting national acclaim. We received straight passes in all eight of our new national Quality Mark Validated Assessment ratings, and four A and one B ratings in the new, advanced Approved HIA Assessment, becoming the country’s first ‘Approved’ HIA. We were also commended for ‘Excellence in Providing Adaptations’ by Foundations.

2012 - We were delighted when The Rt Rev Christopher Lowson, Lord Bishop of Lincoln, agreed to be our President, in recognition of the essential support we give to vulnerable people in Lincolnshire.

2009 - We were honoured to gain two Foundations’ awards for ‘Excellence in Providing Support & Advice’ and ‘Joint Agency of the Year’.