About the Organisation

Lincolnshire Home Independence Agency (LHIA) is an award-winning registered charity which began in 2006. Since then we have been repeatedly praised for our work in enabling the county’s elderly and vulnerable residents to live independently in their homes for as long as possible. This is something we’re extremely proud of.

In 2009 we were honoured to gain two awards from Foundations, our national body, for ‘Excellence in Providing Support & Advice’ and ‘Joint Agency of the Year’.

In 2012 we were delighted when The Rt Rev Christopher Lowson, Lord Bishop of Lincoln, agreed to be our President, in support of the essential support that we give to the vulnerable people of Lincolnshire.

In 2013 we received straight passes in all eight of our new national Quality Mark Validated Assessment ratings and four A and one B ratings in the new, advanced Approved HIA Assessment; becoming the country’s first ‘Approved’ HIA.  We were also Commended for ‘Excellence in Providing Adaptations’ at Foundations’ annual awards.

Later in 2013 we became a founding member of Lincs Independent Living Partnership (LILP), which is now attracting national acclaim, and in early 2014 we acted as Lead Member for LILP when it was awarded the contract for the new Lincolnshire Wellbeing Service, which commenced on 1st April.

In 2014 we were Commended for ‘HIA Service of the Year’ by Foundations at its annual awards.

In 2015 we were presented with the ‘Better Together’ award for integrated service delivery by Foundations at its annual awards.

In 2016 we won the Health, Housing & Care – Innovative Partnerships Award at the CIH Midlands Awards.

In 2017 we won the Collaboration Award and were Highly Commended for HIA Service of the Year by Foundations at its annual awards.

In 2018 we won the HIA Service of the Year Award in the Annual Home Improvement Agency Awards, organised by Foundations.


“To help those in need of support to live independently in the home of their choice.”


  • Maintain a growing, financially stable and profitable charity
  • Introduce three current services into two new markets & two new services into existing and two new markets
  • Achieve service excellence through process improvement
  • Provide employees with challenging and rewarding work


  • To provide advice and advocacy
  • To support access to funding
  • To provide technical expertise
  • To provide Handyperson Service

Read our latest Annual Review: Preventing injury and illness; promoting health and wellbeing.