Supporting your independence

Wellbeing Service – Helping with Money Issues

17th December 2015 - 0 Comments

IMG_0085One of the most common problems Wellbeing Service support workers are called upon to address is that of accessing and retaining benefits. We know that filling in official forms and dealing with authorities can be a daunting process. One of our team recently helped a customer who, for medical reasons, had failed to attend Work Capability Assessments.

Following the customer’s loss of Employment Support Allowance (ESA) benefit, the support worker submitted an appeal to Her Majesty’s Courts and Tribunal Service, gathering supporting evidence on the customer’s behalf, including information from the GP and a covering letter from the support worker himself.

Whilst awaiting news of the appeal, he used the Lincolnshire Community Assistance Scheme to provide the customer with electricity vouchers and food parcels. He also sought support to help the customer through a stressful period whilst awaiting the outcome of the appeal, and tackled the issue of mounting debts by asking for some grace from creditors. The outcome was a successful appeal with praise for the support worker from the judge. A back payment of benefit enabled the customer to pay off his debts.

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Our friendly team are available to discuss home adaptations and improvements, small jobs around the home and general support and advice with you.

To discuss your individual needs without any obligation, call
01522 516300
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There are 73,000 people in Lincolnshire who suffer from a long-term, limiting illness or disability.

If you're one of them, whether you're disabled or simply getting older, we offer specialist advice and adaptations that can make your home more accessible, warm, safe, and secure. We can also advise on grants, benefits, money management or moving to more suitable accommodation.

Our experienced team can visit you in the comfort of your own home to discuss your individual needs without any obligation. Call us to discuss this or alternatively, fill out the box opposite to order an information pack.

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An award-winning registered charity

2017 - We won the Collaboration Award and were Highly Commended for HIA Service of the Year by Foundations, the national body for home improvement agency and handyperson services.

2016 - We won the Health, Housing & Care – Innovative Partnerships Award at the CIH Midlands Awards.

2015 - We were presented with the ‘Better Together’ award for integrated service delivery by Foundations, the national body for home improvement agency and handyperson services.
We were a finalist for the Collaboration (Integration) Award in the 3rd Sector Care Awards.

2014 - We were commended as ‘Home Improvement Agency (HIA) Service of the Year’ by Foundations. We were appointed Lead Member for LILP when it was awarded the contract for the new Lincolnshire Wellbeing Service, which commenced on 1st April.

2013 - We became a founding member of Lincs Independent Living Partnership (LILP), now attracting national acclaim. We received straight passes in all eight of our new national Quality Mark Validated Assessment ratings, and four A and one B ratings in the new, advanced Approved HIA Assessment, becoming the country’s first ‘Approved’ HIA. We were also commended for ‘Excellence in Providing Adaptations’ by Foundations.

2012 - We were delighted when The Rt Rev Christopher Lowson, Lord Bishop of Lincoln, agreed to be our President, in recognition of the essential support we give to vulnerable people in Lincolnshire.

2009 - We were honoured to gain two Foundations’ awards for ‘Excellence in Providing Support & Advice’ and ‘Joint Agency of the Year’.