Supporting your independence

Wellbeing Service Contract Extended

8th December 2015 - 1 Comment

Wellbeing leafletLincolnshire County Council has recently extended LILP’s contract to deliver the Wellbeing Service until April 2017. The Council’s decision comes in the wake of a glowing independent report of the Service by Rose Regeneration, an economic development business, and acclaim from two national awards bodies – Foundations, the national body for home improvement agency and handyperson services and the national 3rd Sector Care Awards 2015.

The Wellbeing Service provides an efficient means of helping local people to live safely and independently in their own homes, preventing accidents and illness and avoiding admission/readmission to hospital and institutional care. Rose Regeneration’s report, which assesses the Wellbeing Service’s first year of operation from April 2014 – April 2015, concludes that it is delivering what is intended, via a process of co-design by LILP and commissioners and ongoing feedback from service users. Moreover, the Service is seen as effective – popular with those who fund it, refer people to it and receive support from it. And it is performing well and making a difference – making a life-changing contribution to 4,442 people, including 3,706 who would not have been supported in any significant way without it.

Finally, the service has reduced the number of people needing acute health and wellbeing support. Whilst the preventive impact is difficult to quantify, the report highlights that there are 60 instances where ambulance call outs and A & E attendance have been avoided. At a cost of £349 per call out, this alone represents a saving of £20,940. An analysis of the service shows a social return of £4.15 for each £1.00 invested in it, 10% above the national benchmark. Moreover, if 5% of clients avoid one hospital stay and are able to remain in their own home for one extra year rather than in residential care, the savings would be more than £6,000,000.

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There are 73,000 people in Lincolnshire who suffer from a long-term, limiting illness or disability.

If you're one of them, whether you're disabled or simply getting older, we offer specialist advice and adaptations that can make your home more accessible, warm, safe, and secure. We can also advise on grants, benefits, money management or moving to more suitable accommodation.

Our experienced team can visit you in the comfort of your own home to discuss your individual needs without any obligation. Call us to discuss this or alternatively, fill out the box opposite to order an information pack.

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An award-winning registered charity

2017 - We won the Collaboration Award and were Highly Commended for HIA Service of the Year by Foundations, the national body for home improvement agency and handyperson services.

2016 - We won the Health, Housing & Care – Innovative Partnerships Award at the CIH Midlands Awards.

2015 - We were presented with the ‘Better Together’ award for integrated service delivery by Foundations, the national body for home improvement agency and handyperson services.
We were a finalist for the Collaboration (Integration) Award in the 3rd Sector Care Awards.

2014 - We were commended as ‘Home Improvement Agency (HIA) Service of the Year’ by Foundations. We were appointed Lead Member for LILP when it was awarded the contract for the new Lincolnshire Wellbeing Service, which commenced on 1st April.

2013 - We became a founding member of Lincs Independent Living Partnership (LILP), now attracting national acclaim. We received straight passes in all eight of our new national Quality Mark Validated Assessment ratings, and four A and one B ratings in the new, advanced Approved HIA Assessment, becoming the country’s first ‘Approved’ HIA. We were also commended for ‘Excellence in Providing Adaptations’ by Foundations.

2012 - We were delighted when The Rt Rev Christopher Lowson, Lord Bishop of Lincoln, agreed to be our President, in recognition of the essential support we give to vulnerable people in Lincolnshire.

2009 - We were honoured to gain two Foundations’ awards for ‘Excellence in Providing Support & Advice’ and ‘Joint Agency of the Year’.