Supporting your independence

Scooping National Award at House of Lords

1st July 2015 - 0 Comments


We’re proud to announce that we recently won the ‘Better Together’ Award for Integrated Service Delivery at the National Home Improvement Agency (HIA) and Handyperson Awards at the House of Lords.

The annual awards, which are organised by Foundations – the national body for Home Improvement Agencies – recognise excellence across a range of housing support services.  The Better Together award specifically recognises our work as a member of the Lincs Independent Living Partnership (LILP), a consortium of six local charitable organisations who can together deliver a comprehensive range of high-quality, integrated services relating to health, care and housing – and help Lincolnshire’s residents to live safely and independently at home.

LILP members currently include Lincolnshire Home Independence Agency, Age UK Lincoln, Boston Mayflower Housing, LACE Housing, Lincolnshire Carers and Young Carers Partnership and St Barnabas Lincolnshire Hospice.

As lead member for LILP in the co-design and delivery of the new Wellbeing Service commissioned by Lincolnshire County Council, we have spent almost two years working on this new area of integration.  The service is designed to promote wellbeing and independence by enabling more people to live independently at home.  In a recent survey 92% of respondents were satisfied or very satisfied with the service, and in the first year of delivery 75% of users were visited within three days of referral and overall 83% of users met their desired outcomes.

Mick King, director of Lincolnshire Home Independence Agency said: “On behalf of our Board, team and partners, I am thrilled to receive public recognition for this service which is helping to enhance the lives of Lincolnshire’s residents and promote independent living.”

The HIA and Handyperson Awards ceremony was hosted by Lord Best and attended by senior representatives from the housing and health sectors, including housing minister Brandon Lewis, Care & Repair England CEO Sue Adams, Phil Hayes from Department of Communities and Local Government, and Carl Petrokofsky from Public Health England.

Lord Best commented: “We received a record number of entries this year – testament to the sheer volume of top quality, creative services being delivered by the HIA sector. These awards are an opportunity to reward the vital contribution that home improvements make to the independence, health, wellbeing and dignity of vulnerable people and their carers. One of the most popular categories this year was the ‘Better Together’ integration award which shows how hard HIAs are working to join up housing, health and care and develop integrated community services that reduce pressure on NHS and local authority budgets.”

Stuart Margerrison from British Gas said:  “The winning projects all offer help to people when and where they need it most.  I would like to congratulate all the winners for their hard work to help people stay independent and healthy in their own homes.

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Our friendly team are available to discuss home adaptations and improvements, small jobs around the home and general support and advice with you.

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There are 73,000 people in Lincolnshire who suffer from a long-term, limiting illness or disability.

If you're one of them, whether you're disabled or simply getting older, we offer specialist advice and adaptations that can make your home more accessible, warm, safe, and secure. We can also advise on grants, benefits, money management or moving to more suitable accommodation.

Our experienced team can visit you in the comfort of your own home to discuss your individual needs without any obligation. Call us to discuss this or alternatively, fill out the box opposite to order an information pack.

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An award-winning registered charity

2017 - We won the Collaboration Award and were Highly Commended for HIA Service of the Year by Foundations, the national body for home improvement agency and handyperson services.

2016 - We won the Health, Housing & Care – Innovative Partnerships Award at the CIH Midlands Awards.

2015 - We were presented with the ‘Better Together’ award for integrated service delivery by Foundations, the national body for home improvement agency and handyperson services.
We were a finalist for the Collaboration (Integration) Award in the 3rd Sector Care Awards.

2014 - We were commended as ‘Home Improvement Agency (HIA) Service of the Year’ by Foundations. We were appointed Lead Member for LILP when it was awarded the contract for the new Lincolnshire Wellbeing Service, which commenced on 1st April.

2013 - We became a founding member of Lincs Independent Living Partnership (LILP), now attracting national acclaim. We received straight passes in all eight of our new national Quality Mark Validated Assessment ratings, and four A and one B ratings in the new, advanced Approved HIA Assessment, becoming the country’s first ‘Approved’ HIA. We were also commended for ‘Excellence in Providing Adaptations’ by Foundations.

2012 - We were delighted when The Rt Rev Christopher Lowson, Lord Bishop of Lincoln, agreed to be our President, in recognition of the essential support we give to vulnerable people in Lincolnshire.

2009 - We were honoured to gain two Foundations’ awards for ‘Excellence in Providing Support & Advice’ and ‘Joint Agency of the Year’.