Supporting your independence

We’ve Changed Our Name to Promote Independent Living

1st July 2015 - 0 Comments

CD0uTzUW8AARb8HWe recently changed our name to highlight our increasing role in helping vulnerable residents to live independent, safe and healthy lifestyles in their own homes.  Lincolnshire Home Improvement Agency is now known as Lincolnshire Home Independence Agency.

We were originally established in 2006 to undertake home adaptations, improvements and repairs on behalf of vulnerable, disabled and elderly people struggling with challenges including mobility, sight, hearing and memory loss.

Since that time, our remit has evolved considerably. As part of the Lincs Independent Living Partnership (a consortium of local charities), we now lead on delivery of the Wellbeing Service, with the objective of enabling individuals to retain independence at home and regain a sense of control over their own lives, and at the same time preventing home-related accidents and illness.

Wellbeing Service users are offered a holistic assessment of their lifestyle, taking account of key factors such as financial situation, social support networks, safety and security … As a result of the assessment, an individual support plan is drawn up and short-term, targeted support provided to address the needs stated on the plan. This might involve liaison with a range of agencies on the customer’s behalf so that services can be put in place to enable them to continue to live independently at home. Equipment too can play a role in enhancing independence – for example, the installation of Telecare, a personal safety monitoring system. Service users can also take advantage of advocacy and advice relating to issues such as housing options, funding and grants.

Additionally, of course, we continue to perform our traditional role of adapting, repairing and improving homes for independent living, overseeing and taking responsibility for projects, providing a single point of contact for the customer and ensuring that only trusted traders cross the customer’s threshold.

Commenting on our new name, Mick King, Agency Director, said: ‘The new name more accurately describes our ever-expanding services to the local community which now, as our strapline indicates, encompass assessment, advice and adaptation to facilitate independent living and enhance wellbeing.’

Speak with our team

Our friendly team are available to discuss home adaptations and improvements, small jobs around the home and general support and advice with you.

To discuss your individual needs without any obligation, call
01522 516300
or email

Latest Tweet

Make an appointment

There are 73,000 people in Lincolnshire who suffer from a long-term, limiting illness or disability.

If you're one of them, whether you're disabled or simply getting older, we offer specialist advice and adaptations that can make your home more accessible, warm, safe, and secure. We can also advise on grants, benefits, money management or moving to more suitable accommodation.

Our experienced team can visit you in the comfort of your own home to discuss your individual needs without any obligation. Call us to discuss this or alternatively, fill out the box opposite to order an information pack.

Make an appointment

Speak to our team

Order an information pack

An award-winning registered charity

2017 - We won the Collaboration Award and were Highly Commended for HIA Service of the Year by Foundations, the national body for home improvement agency and handyperson services.

2016 - We won the Health, Housing & Care – Innovative Partnerships Award at the CIH Midlands Awards.

2015 - We were presented with the ‘Better Together’ award for integrated service delivery by Foundations, the national body for home improvement agency and handyperson services.
We were a finalist for the Collaboration (Integration) Award in the 3rd Sector Care Awards.

2014 - We were commended as ‘Home Improvement Agency (HIA) Service of the Year’ by Foundations. We were appointed Lead Member for LILP when it was awarded the contract for the new Lincolnshire Wellbeing Service, which commenced on 1st April.

2013 - We became a founding member of Lincs Independent Living Partnership (LILP), now attracting national acclaim. We received straight passes in all eight of our new national Quality Mark Validated Assessment ratings, and four A and one B ratings in the new, advanced Approved HIA Assessment, becoming the country’s first ‘Approved’ HIA. We were also commended for ‘Excellence in Providing Adaptations’ by Foundations.

2012 - We were delighted when The Rt Rev Christopher Lowson, Lord Bishop of Lincoln, agreed to be our President, in recognition of the essential support we give to vulnerable people in Lincolnshire.

2009 - We were honoured to gain two Foundations’ awards for ‘Excellence in Providing Support & Advice’ and ‘Joint Agency of the Year’.