We recently changed our name to highlight our increasing role in helping vulnerable residents to live independent, safe and healthy lifestyles in their own homes. Lincolnshire Home Improvement Agency is now known as Lincolnshire Home Independence Agency.
We were originally established in 2006 to undertake home adaptations, improvements and repairs on behalf of vulnerable, disabled and elderly people struggling with challenges including mobility, sight, hearing and memory loss.
Since that time, our remit has evolved considerably. As part of the Lincs Independent Living Partnership (a consortium of local charities), we now lead on delivery of the Wellbeing Service, with the objective of enabling individuals to retain independence at home and regain a sense of control over their own lives, and at the same time preventing home-related accidents and illness.
Wellbeing Service users are offered a holistic assessment of their lifestyle, taking account of key factors such as financial situation, social support networks, safety and security … As a result of the assessment, an individual support plan is drawn up and short-term, targeted support provided to address the needs stated on the plan. This might involve liaison with a range of agencies on the customer’s behalf so that services can be put in place to enable them to continue to live independently at home. Equipment too can play a role in enhancing independence – for example, the installation of Telecare, a personal safety monitoring system. Service users can also take advantage of advocacy and advice relating to issues such as housing options, funding and grants.
Additionally, of course, we continue to perform our traditional role of adapting, repairing and improving homes for independent living, overseeing and taking responsibility for projects, providing a single point of contact for the customer and ensuring that only trusted traders cross the customer’s threshold.
Commenting on our new name, Mick King, Agency Director, said: ‘The new name more accurately describes our ever-expanding services to the local community which now, as our strapline indicates, encompass assessment, advice and adaptation to facilitate independent living and enhance wellbeing.’